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FAQ

Q: HOW DO I CONTACT YOU?

A: Call or visit us in store. Ph: 03 5881 2233, 289 Cressy St Deniliquin. Opening hours are from 8.30am till 6pm Monday to Friday, and 8.30am till 1.30pm Saturdays.

Q: CAN I SPEAK TO A PHARMACIST?

A: Of course. We always have one of our highly trained Pharmacy Assistants available to answer any questions you may have. If they are unable to help they will refer to a Pharmacist for more information.

Q: I CAN’T FIND A PRODUCT.

A: Can’t find what you’re after? Call us in store and ask directly. If we don’t have it for you we may be able to order it in. We are always happy to help.

Q: WHAT DAYS DO YOU DELIVER?

A: Deliveries are performed from MONDAY to FRIDAY. Usually in between 3.30pm and 5.30pm.

Q: HOW MUCH DOES DELIVERY COST?

A: Delivery is free within the township of Deniliquin, anything out of town will incur a delivery charge. This starts from $5 onwards.

Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE?

A: As long as your required product is in store and you are in Deniliquin, the order should arrive within 24 hrs. For any orders outside of Deniliquin allow at least two business days.

Q: WHAT HAPPENS IF IM NOT HOME FOR MY DELIVERY?

A: We will try to deliver again at the next possible convenience.

Q: HOW DO I PAY FOR MY PURCHASES?

A: Payments are made in the checkout, you can use a credit or debit card.

Q: LOYALTY PROGRAM, HOW DOES IT WORK?

A: For every dollar you spend in store, you receive 1 point. $1 = 1 point Every 200 points = $10 to spend in store. Points cannot be redeemed or earned on Prescriptions.

Q: CAN I ORDER PHARMACIST ONLY MEDICATIONS?

A: No, you can only order Pharmacist only medications if they are on a script. Please call the pharmacy for more information.

Q: HOW DO I KNOW MY INFORMATION IS SAFE?

A: Pharmacies operate under a strict code of confidentiality, we guarantee that your personal and health matters will be handled with great privacy.

Q: JOBS AND RESUMES?

A: Please bring your resume in person to the store and hand to manager on duty, kindly provide your usual CV along with a hand written cover letter.